Terms of Service
Our Next Project, LLC
Effective Date: June 3, 2026
Last Updated: June 3, 2026
These Terms of Service (the “Terms”) constitute a binding legal agreement between you and Our Next Project, LLC, a Texas limited liability company (“ONP”), governing your access to and use of the website at ournextproject.us and related services (the “Platform”).
A plain-English summary is available here. In the event of any conflict, these Terms control.
1. Definitions
- 1.1 “Bid” — a proposal submitted by a Contractor in response to a Project posted by a Client.
- 1.2 “Client” — a User who posts Projects and/or requests Inspections.
- 1.3 “Content” — any text, images, files, video, project descriptions, Bids, messages, reviews, ratings, or other materials submitted to or generated on the Platform.
- 1.4 “Contractor” — a User who maintains a paid subscription and submits Bids on Projects.
- 1.5 “CVOB” — Certified Veteran Owned Business.
- 1.6 “Inspection” — a paid property inspection requested by a Client and performed by an Inspector.
- 1.7 “Inspector” — a person designated by ONP to perform Inspections, whether an employee or independent contractor.
- 1.8 “Project” — a job or scope of work posted by a Client.
- 1.9 “Subscription” — a recurring paid plan granting a Contractor access to bid on the Platform.
- 1.10 “User” — any person who accesses or uses the Platform, including Clients, Contractors, and visitors.
2. Nature of the Platform; Disclaimer of Agency
2.1 Marketplace Only. The Platform facilitates the introduction of Clients and Contractors and the optional procurement of Inspections. ONP does not perform contracting services, employ or endorse any Contractor, and is not a party to any transaction between a Client and a Contractor.
2.2 No Agency. No agency, partnership, joint venture, employer-employee, franchise, or fiduciary relationship is created between ONP and any User.
2.3 No Payment Processing Between Users. ONP does not receive, hold, or process funds exchanged between Clients and Contractors for Project work. All such payments are made directly between them, outside the Platform. ONP bears no responsibility for those payments, non-payments, refunds, chargebacks, fraud, or disputes.
2.4 Independent Judgment Required. Users are solely responsible for evaluating the qualifications, fitness, legality, safety, and reliability of any counterparty, Bid, Project, or work product.
3. Eligibility and Accounts
3.1 Age. You must be at least 18 years of age and capable of forming a legally binding contract.
3.2 Accurate Information. You agree to provide accurate, current, and complete information and to keep it updated.
3.3 Authority to Bind Entities. If you register on behalf of a business entity, you represent that you are authorized to bind that entity.
3.4 Account Security. You are responsible for all activity under your account and must notify ONP immediately of any unauthorized use.
3.5 One Account. You may not maintain more than one account or transfer your account without ONP's written consent.
4. Contractor Verification
4.1 Scope of Verification. Prior to activating a Contractor account, ONP will perform a good-faith review of: (a) License Verification; (b) Insurance Verification; (c) BBB Lookup; and (d) CVOB Verification where claimed.
4.2 Limitations. Verifications are conducted at onboarding and are not continuously updated. ONP makes no warranty that any Contractor's credentials remain current or that verification predicts competence or integrity. Clients remain solely responsible for their own due diligence.
4.3 Contractor Obligations. Each Contractor warrants that all submitted information is true and current, and must promptly notify ONP of any change affecting eligibility.
5. Fees, Subscriptions, and No Refunds
5.1 Contractor Subscription Fees. Subscriptions auto-renew on a recurring basis until cancelled. Payment is processed by Stripe, Inc. and is subject to Stripe's terms.
5.2 Inspector Request Fees. Inspection fees are charged at the time the Inspection is requested by the Client.
5.3 No Refunds. ALL FEES PAID TO ONP ARE FINAL AND NON-REFUNDABLE, EXCEPT AS PROVIDED IN SUBSECTION (c) BELOW.
- (a) Contractor Subscription fees are non-refundable for any reason including account closure, suspension, or non-use.
- (b) Inspection fees are deemed earned upon the Client's request and are non-refundable regardless of outcome.
- (c) Upgrade Dispute Exception. Notwithstanding subclause (b), if a Client files a timely dispute of an on-site inspection upgrade through the ONP Upgrade Dispute process and an independent Master Inspector determines the upgrade was not justified, ONP will refund the upgrade differential fee only (the amount charged above the original base inspection fee). The base inspection fee and all other fees remain non-refundable. A credit in lieu of a full refund may be issued at the Master Inspector's discretion. Disputes must be filed within 14 days of the upgrade charge. This exception applies solely to on-site upgrade charges and to no other fee.
5.4 Cancellation. Upon cancellation, the Contractor retains access through the end of the current billing period and will not be charged again.
5.5 Price Changes. ONP may modify fees with reasonable advance notice. Continued use after the effective date constitutes acceptance.
5.6 Taxes. Fees exclude applicable taxes. You are responsible for any such taxes other than taxes on ONP's income.
6. Inspections
6.1 Inspections provide informational reports based on visual observation at a point in time. They do not constitute warranties, structural certifications, code compliance opinions, or guarantees of any kind.
6.2 ONP does not warrant the accuracy or completeness of any Inspection report. Users rely on Inspection reports at their own risk.
7. Bids, Awards, and Project Performance
7.1 Contractors may submit sealed Bids in accordance with Platform rules. ONP may modify, suspend, or terminate any bidding feature.
7.2 Award decisions are the Client's sole responsibility. ONP does not select Contractors or recommend Bid amounts.
7.3 All Project performance, payment, change orders, and dispute resolution occur between the Client and Contractor directly, outside the Platform.
7.4 Users may not circumvent Platform fees by conducting on-Platform-initiated transactions off-Platform.
7.5 Circumventing an Active Sealed-Bid Process is Prohibited. Contractors may not use information obtained through participation in an active Project bid on ONP, including but not limited to client photographs or project details revealed as part of that bidding process, to attempt to identify, locate, or contact the Client outside of ONP for the purpose of circumventing that Project's sealed-bid process or ONP's fee structure. This provision does not restrict a Client's ability to browse the public contractor directory and contact a listed Contractor directly, which is an intended use of the Platform. Violation of this provision is grounds for immediate account suspension or termination, without refund of any subscription fees paid.
8. Reviews and Ratings
8.1 Reviews must reflect genuine first-hand experience, be truthful, and not contain unlawful, defamatory, or harassing content, nor be procured for compensation.
8.2 By posting a review, you grant ONP the license in Section 9.2 and acknowledge ONP may display it publicly.
8.3 ONP does not pre-screen reviews but reserves the right to remove any review that violates these Terms.
9. User Content
9.1 Ownership. You retain ownership of the Content you submit.
9.2 License to ONP. You grant ONP a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for formatting), publicly display, distribute, and otherwise use your Content to operate, provide, improve, market, and promote the Platform. This license survives termination for Content shared with other Users.
9.3 Representations. You represent that (a) you own or have all rights necessary to grant the license in 9.2, (b) your Content does not infringe any third-party right, and (c) your Content does not violate any law or these Terms.
10. Prohibited Conduct
You agree not to:
- (a) violate any applicable law or regulation;
- (b) post Content that is false, misleading, defamatory, obscene, harassing, or infringing;
- (c) misrepresent your identity, license, insurance, qualifications, or veteran status;
- (d) manipulate reviews, ratings, or Bids;
- (e) circumvent Platform fees by conducting on-Platform-initiated transactions off-Platform;
- (f) use information obtained through an active sealed-bid process — including client photographs or project details — to identify, locate, or contact a Client outside the Platform in order to circumvent that Project's bidding process or ONP's fee structure (this does not restrict browsing the public contractor directory or contacting a listed Contractor directly, which is an intended use of the Platform);
- (g) interfere with or attempt to gain unauthorized access to any part of the Platform;
- (h) use automated means to access the Platform except as expressly permitted;
- (i) reverse engineer or decompile any part of the Platform;
- (j) use the Platform to send spam or malware; or
- (k) use the Platform for any purpose other than its intended use.
11. Advertising and Third-Party Content
11.1 The Platform may display advertisements from third parties including home improvement retailers. ONP receives compensation in connection with such advertising.
11.2 ONP does not endorse or assume responsibility for any advertised product, service, or transaction with an advertiser.
11.3 The Platform may contain links to third-party websites not under ONP's control.
12. Intellectual Property
12.1 The Platform, including all software, design, logos, trademarks, and service marks (including “Our Next Project” and the ONP wordmark), is owned by ONP or its licensors. No rights are granted except the limited license to use the Platform in accordance with these Terms.
12.2 Feedback. If you submit suggestions or feedback, you grant ONP a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose.
13. Suspension and Termination
13.1 You may terminate your account at any time by contacting support@ournextproject.us.
13.2 ONP may suspend, restrict, or terminate your account at any time, with or without notice and with or without cause.
13.3 Upon termination: your right to use the Platform ceases; fees paid are non-refundable; ONP may delete your Content; and Sections 2, 5.3, 9.2, 12, 14, 15, 16, 17, and 18 survive.
14. Disclaimers
14.1 THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
14.2 ONP DOES NOT WARRANT THAT (A) THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE; (B) ANY CONTRACTOR WILL PERFORM AS PROMISED; (C) ANY CLIENT WILL PAY; (D) ANY BID IS ACCURATE; (E) ANY INSPECTION REPORT IS COMPLETE; OR (F) ANY CONTENT IS RELIABLE.
14.3 ONP IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, INSPECTOR, ADVERTISER, OR OTHER THIRD PARTY.
15. Binding Arbitration; Class Action Waiver; Jury Trial Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO FILE A LAWSUIT IN COURT, TO HAVE A TRIAL BY JURY, AND TO PARTICIPATE IN A CLASS ACTION.
15.1 Agreement to Arbitrate. You and ONP agree that any Dispute arising out of or relating to these Terms, the Platform, or the Services will be resolved by binding individual arbitration, except as provided in Section 15.5.
15.2 Rules. Administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator's decision will be final and binding.
15.3 Location. El Paso County, Texas, or by telephone/video conference where permitted.
15.4 Class Action Waiver. YOU AND ONP MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
15.5 Exceptions. Either party may bring: (a) individual actions in small claims court; and (b) claims for injunctive relief related to intellectual property or unauthorized platform access.
15.6 Jury Trial Waiver. YOU AND ONP WAIVE ANY RIGHT TO TRIAL BY JURY.
15.7 Opt-Out. You may opt out within 30 days of first agreeing by emailing support@ournextproject.us with your name, account email, and “Arbitration Opt-Out.” If you opt out, no other portion of these Terms is affected.
15.8 If the class action waiver is found unenforceable as to a particular claim, that claim will be severed and brought in court in El Paso County, Texas.
15.9 This Section 15 survives termination.
16. Governing Law and Venue
16.1 These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles.
16.2 For claims excepted from arbitration, the exclusive venue is the state and federal courts in El Paso County, Texas.
17. Limitation of Liability
17.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONP AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
17.2 ONP'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) TOTAL AMOUNTS YOU PAID TO ONP IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) US$100.
17.3 THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
18. Indemnification
You agree to indemnify, defend, and hold harmless ONP and its officers, directors, members, managers, employees, agents, and licensors from all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your Content; (c) any Project, Bid, or payment between you and another User; (d) your violation of these Terms; or (e) your violation of any law or third-party right.
19. Modifications to the Terms
ONP may modify these Terms from time to time. Material changes will be communicated by posting on the Platform and updating the “Last Updated” date. Continued use after the effective date constitutes acceptance.
20. General Provisions
20.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and ONP.
20.2 Severability. If any provision is unenforceable, the remaining provisions continue in full force.
20.3 No Waiver. Failure to enforce any provision is not a waiver of that provision.
20.4 Assignment. ONP may assign these Terms. You may not assign without ONP's prior written consent.
20.5 Notices. ONP may provide notice via your registered email or via the Platform. Legal notices to ONP: support@ournextproject.us / 11820 Flor Del Rio, Socorro, TX 79927.
20.6 Force Majeure. ONP is not liable for delays or failures caused by events beyond its reasonable control.
20.8 Contact
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