Privacy Policy

Our Next Project, LLC

Effective Date: June 3, 2026

Last Updated: June 3, 2026

This Privacy Policy (the “Policy”) describes how Our Next Project, LLC (“ONP”) collects, uses, discloses, and otherwise processes personal information about Users of the website located at ournextproject.us and any related subdomains, applications, features, content, and services (collectively, the “Platform” or “Services”).

A plain-English summary is available here. In the event of any conflict, this Policy controls. This Policy is incorporated into our Terms of Service.

1. Information We Collect

1.1 Information You Provide Directly

• (a) Account Registration. Name, email, password (hashed), phone, mailing address, account type, and for business accounts, business legal name, DBA, and entity type.
• (b) Contractor Verification. License number, issuing authority, license status, certificate of insurance, BBB identifier and rating, and CVOB documentation where applicable.
• (c) Project and Bid Information. Descriptions, scope, photos, plans, location, timing, budget, Bids (including amount and version history), Awards, and related communications.
• (d) Inspection Information. Inspection requests, scheduling, on-site notes, photographs, and reports.
• (e) Messages and Communications. Content of messages exchanged through the Platform, communications with ONP, and content of reviews and ratings.
• (f) Payment Information. Card data is collected and processed by Stripe, Inc. ONP receives only a limited token (card brand, last four digits, transaction status) and does not store full card numbers.
• (g) Support and Correspondence. Information provided when contacting support@ournextproject.us.

1.2 Information Collected Automatically

• (a) Device and Connection Data. IP address, device type, OS, browser type and version, language, time zone.
• (b) Usage Data. Pages visited, features used, click activity, referring/exit URLs, session duration, search queries, and timestamps.
• (c) Cookies, Pixels, and Similar Technologies. See Section 6.
• (d) Approximate Location. Derived from IP address. Precise geolocation is not collected unless you provide it.

1.3 Information from Third Parties

• (a) State Licensing Authorities — license status, validity, and disciplinary status.
• (b) Insurance Carriers/Brokers — certificate validity.
• (c) Better Business Bureau — public business profile, rating, and complaint information.
• (d) CVOB Registry — veteran-owned business certification confirmation.
• (e) Service Providers and Advertising Partners — analytics, fraud detection, and limited demographic attributes.

2. Sources, Categories, and Purposes

We do not knowingly collect Social Security numbers, driver's license numbers, financial account numbers, precise geolocation, biometric data, or health data.

3. How We Use Personal Information

• (a) to provide, operate, maintain, secure, and improve the Platform and the Services;
• (b) to verify Contractor licensing, insurance, BBB status, and CVOB status;
• (c) to facilitate Project posting, bidding, Awards, communications, and Inspections;
• (d) to process payments via Stripe and to administer subscriptions and Inspection fees;
• (e) to send transactional communications, which you cannot opt out of while maintaining an account;
• (f) to send marketing communications about ONP news, features, and updates, from which you may opt out at any time;
• (g) to display advertisements on the Platform from third-party suppliers and retailers;
• (h) to measure, analyze, and improve Platform usage, performance, and content;
• (i) to detect, investigate, and prevent fraud, abuse, security incidents, and Terms violations;
• (j) to comply with legal obligations and respond to lawful requests from authorities; and
• (k) for any other purpose disclosed to you at the point of collection or for which you provide consent.

4. Disclosure of Personal Information

4.1 Service Providers and Processors

• Payment Processing: Stripe, Inc.
• Hosting and Infrastructure: Vercel, Inc.
• Database, Authentication, and Storage: Supabase, Inc.
• Email Delivery: Resend, used to send account notifications, password resets, and other transactional emails.
• Verification Partners: state licensing portals, insurance verification services, BBB, CVOB registry.
• Analytics and Performance: Google Analytics 4 (GA4), used to understand site usage and improve the platform.
• Customer Support Tools: ONP does not currently use a third-party support platform. Support requests are handled directly via email at support@ournextproject.us. This section will be updated if a third-party support tool is adopted in the future.

4.2 Other Users

• (a) Contractor public profile is visible to Clients.
• (b) Project information is visible to Contractors eligible to Bid.
• (c) Bid information is visible to the Client who posted the Project.
• (d) Messages are visible to the recipient.
• (e) Reviews and ratings are visible publicly.

4.3 Advertisers and Advertising Partners

We display advertising from third parties. These partners may set cookies or pixels to measure ad performance and deliver tailored advertising. Such disclosures may constitute a “sale” or “share” under certain state laws (see Section 7).

4.4 Corporate Transactions

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity.

4.5 Legal and Safety Disclosures

We may disclose personal information to comply with applicable law, enforce the Terms of Service, address fraud or security issues, or protect the rights and safety of ONP, our Users, or the public.

4.6 No Sale for Money

ONP does not sell personal information for monetary consideration. Certain advertising-related disclosures may constitute a “sale” or “sharing” under specific state statutes; opt-out instructions are in Section 7.

5. Marketing and Communications

5.1 Transactional Communications. Communications regarding your account, security, payments, Bids, Awards, and Inspections are integral to the Service and are not subject to marketing opt-out while you maintain an account.

5.2 Marketing Communications. You may opt out at any time by using the unsubscribe link in any marketing email or by contacting support@ournextproject.us.

5.3 SMS/Text Communications. If you opt in to receive text messages, message and data rates may apply. Reply STOP to opt out.

6. Cookies and Similar Technologies

6.1 We use first-party and third-party cookies, web beacons, pixels, and local storage to authenticate Users, remember preferences, analyze usage, and deliver and measure advertising.

6.2 Types:

• (a) Strictly Necessary — required for core functionality.
• (b) Functional — remember preferences and settings.
• (c) Analytics — measure usage and performance.
• (d) Advertising — used by ad partners to measure performance and tailor advertising.

6.3 You may control cookies through your browser settings. Some Platform features may not function correctly if cookies are disabled.

6.4 Do Not Track. We do not currently respond to “Do Not Track” signals. Where required by law, we honor recognized Global Privacy Control (“GPC”) signals as an opt-out of sale or sharing.

7. State Privacy Rights

• (a) Right to Know / Access the categories and specific pieces of personal information we have collected.
• (b) Right to Correct inaccurate personal information.
• (c) Right to Delete personal information, subject to legal and operational exceptions.
• (d) Right to Data Portability — receive your data in a portable, machine-readable format.
• (e) Right to Opt Out of Sale or Sharing of personal information, including for targeted advertising.
• (f) Right to Limit Use of Sensitive Personal Information (where applicable).
• (g) Right to Non-Discrimination for exercising privacy rights.
• (h) Right to Appeal a denial of a privacy request (Colorado, Virginia, Connecticut, and similar).

7.1 How to Exercise Rights

Email support@ournextproject.us with subject “Privacy Request,” including your full name, account email, state of residence, and the specific right being exercised. We will respond within the time required by applicable law (typically 45 days).

7.2 Authorized Agents

You may designate an authorized agent to submit a request. We require written, signed authorization and may require you to verify your identity directly.

7.3 Opt-Out of Sale or Sharing

Email support@ournextproject.us with “Opt Out — Sale/Sharing” in the subject, or transmit a recognized GPC signal from your browser.

8. Children's Privacy

The Platform is intended for individuals at least 18 years of age. We do not knowingly collect personal information from anyone under 18. Parents or guardians who believe a minor has provided information to us should contact support@ournextproject.us.

9. Data Security

ONP implements administrative, technical, and physical safeguards including encryption in transit, access controls, vetted infrastructure providers (Vercel, Supabase), and Stripe for payment card processing in accordance with PCI DSS. No method of transmission or storage is completely secure.

10. Data Retention

We retain personal information for as long as your account is active and as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Public Content (e.g., reviews and ratings) may persist after account closure. When no longer needed, we will delete, anonymize, or aggregate it.

11. International Users; Data Location

The Platform is operated from, and personal information is processed in, the United States. If you access the Platform from outside the United States, you consent to the transfer and processing of your personal information in the United States.

ONP does not market the Services outside the United States and does not currently rely on the GDPR or UK GDPR transfer mechanisms.

12. Third-Party Sites and Services

The Platform may contain links to third-party websites and services, and may display third-party advertising. This Policy does not apply to those sites or services.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated by posting the updated Policy with a revised “Last Updated” date and, where appropriate, by email notice. Continued use of the Platform after any update constitutes acceptance.

14. Contact

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